Introduction
At Zuldul, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website and digital payment services such as mobile wallets, bill payments, and fund transfers.
1. Information We Collect
We collect the following types of information to provide better service and ensure security:
- Personal Information: Name, phone number, email address, and identification details (such as KYC or verification info).
- Transaction Information: Details about payments, recharges, and money transfers made through our platform.
- Device Information: Browser type, IP address, operating system, and cookies to improve user experience.
2. How We Use Your Information
We use your information to:
- Process transactions securely and efficiently
- Verify user identity and prevent fraud
- Communicate important updates, offers, or alerts
- Improve our website's performance and user experience
- Ensure compliance with legal and regulatory obligations
3. Data Security
We apply advanced encryption technologies and secure payment gateways to protect your data from unauthorized access, alteration, or misuse. Our servers are continuously monitored to ensure data integrity and reliability.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share limited data with:
- Payment gateways and banks to process transactions
- Regulatory authorities when required by law
- Trusted service providers who help us operate our services under strict confidentiality agreements
5. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and personalize your experience. You can manage or disable cookies through your browser settings, but some features may not work properly without them.
6. Your Rights
You have the right to:
- Access and review your personal data
- Request correction of inaccurate information
- Withdraw consent or request deletion of your data (subject to legal and regulatory requirements)
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new legal requirements or changes in our services. Updates will be posted on this page with a revised "Last Updated" date.